Cancel Instacart+ in Canada: Annual Plans, Benefits and Billing
Quick answer: Instacart+ membership cancellation is managed in the account that pays the fee. Cancelling an Instacart+ plan is separate from cancelling a grocery order already placed with a shopper. The applicable terms depend on the exact purchase, plan or booking; check the official Canadian policy or help page for the version governing your transaction.
What the published policy actually covers
Instacart’s membership instructions direct customers to the Instacart+ section of the website or app and through the cancellation confirmation screens. In general, paid benefits continue through the existing paid period after cancellation. Its published terms identify a limited annual-fee refund situation tied to a short period after renewal and membership-use conditions; it is not a universal refund for any annual member.
How to start the official process
Open the charged Instacart account, navigate to Instacart+ membership details, inspect the next renewal and use the Cancel membership control. Complete each confirmation prompt and retain the final membership status or confirmation email. If you have active delivery orders, review them separately; stopping the membership does not automatically cancel them. Open the provider’s official instructions before making a request, rather than following a third-party form or an unverified contact number.
A practical example
Illustrative scenario, not a reported customer experience: You joined an annual Instacart+ plan to place several grocery deliveries, and later decide not to renew. Cancel the membership for future billing, but do not assume that its annual charge qualifies for a refund after using membership benefits. The annual membership terms and the purchase date are essential to any order-specific query.
Conditions that change the answer
If you pay through a grocery retailer’s Instacart-powered storefront, check which account holds the membership. Promotional plans, family accounts and credits can have different conditions. A fee described as a service charge on one grocery receipt is not necessarily an Instacart+ membership renewal.
Confirmation, follow-up and support
Use Instacart’s official help centre or the support option in your signed-in account if membership controls are missing. Keep the renewal email and billing description available, and ask about the particular membership without sending full card details through an unverified channel. For the related instructions, also check this official support page.
Questions to check before contacting support
Keep the original order, booking or billing confirmation and the date of your request available, if these records apply to this service. When speaking to the provider, identify the product or plan and describe the specific issue; the published policy alone cannot establish the outcome for an unidentified transaction. Save any confirmation number or email received from the official process.
Last source review: 20 September 2026. RefundIndex is an independent informational guide, not the provider’s customer service. This page describes published commercial terms and does not determine an individual refund entitlement or provide legal advice.